Last updated: 09/04/2025

At Juice, we’re committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with us online or offline.

 

Who We Are

 

Juice is a creative agency specialising in branding, website design, marketing, graphic design and digital content.

Company Name: Concentrate Limited T/A Juice
Registered Office: Unit B12, Arena Offices, 9 Nimrod Way, Ferndown, Wimborne BH21 7UH
Email: hello@concentrate.co.uk
Phone: 01202 022445
Website: www.madebyjuice.com
Data Controller: Juice

 

 

 

What Information We Collect

We may collect and process the following types of personal data:

• Contact information – name, email address, phone number, company name, job title

• Project-related details – information you provide when enquiring about our services

• Website usage data – IP address, browser type, pages visited, time spent, and other analytical data

• Marketing preferences – your choices around how we contact you

• Any other personal information you choose to provide when communicating with us

 

 

 

How We Collect Your Data

 

 

We collect data in the following ways:

• When you fill in a form on our website

• When you contact us by phone or email

• When you engage with us on social media

• When you work with us as a client, partner, or supplier

• Through cookies and similar technologies when you visit our website

 

 

 

 

Why We Collect Your Data

 

We collect and use your data to:

• Respond to your enquiries or project requests

• Deliver our services and manage client relationships

• Improve our website and services

• Send marketing communications (if you’ve opted in)

• Comply with legal obligations

 

 

 

Legal Basis for Processing

 

 

Under GDPR, we rely on the following lawful bases to process your personal data:

• Consent – when you have given clear permission for us to process your data (e.g. for marketing)

• Contract – when processing is necessary to fulfil our agreement with you

• Legal obligation – when processing is required for legal compliance

• Legitimate interests – when processing is necessary for the operation and growth of our business and doesn’t override your rights

 

 

 

Cookies

 

Our website uses cookies to enhance your browsing experience and collect analytical data. You can manage or disable cookies through your browser settings.

 

How We Store and Protect Your Data

We store your data securely using trusted systems and service providers. We take appropriate technical and organisational measures to prevent unauthorised access, alteration, or disclosure of your data.

We retain your data only for as long as necessary for the purposes outlined in this policy or as required by law.

 

Who We Share Your Data With

 

We may share your data with:

• Trusted third-party service providers (e.g. email, hosting, analytics)

• Legal or regulatory authorities if required to do so

• Our internal team, where necessary, to provide our services

We never sell your personal information to third parties.

 

Your Rights

 

Under UK data protection law, you have the right to:

• Access the personal data we hold about you

• Correct inaccurate or incomplete data

• Request deletion of your data (in certain circumstances)

• Object to or restrict processing

• Withdraw consent at any time (for marketing or other consent-based processing)

• Request data portability

To exercise any of these rights, please contact us at hello@concentrate.co.uk.

 

Marketing Preferences

 

If you opt in to receive marketing from us, we may contact you occasionally with news, updates, and insights. You can unsubscribe at any time by clicking the link in our emails or contacting us directly.

 

Links to Other Websites

 

Our website may contain links to other websites. This Privacy Policy only applies to Juice’s website, so we encourage you to read the privacy policies of any external sites you visit.

 

 

Changes to This Privacy Policy

 

We may update this Privacy Policy occasionally. When we do, we’ll update the “Last updated” date at the top of this page. We recommend reviewing this page from time to time to stay informed.

 

Contact Us

 

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Juice
Unit B12, Arena Offices
9 Nimrod Way
Ferndown, Wimborne
BH21 7UH
hello@concentrate.co.uk
01202 022445